This is unbelievable to me. The equivalent new refrigerator costs $3,300. I call the warranty who sent out a part and told me a repairman would contact me. Then they kept switching me from one department to another without resolution. This is around 2 years and 1 month. Removed back panel and verified compressor is an LG FLB075LANA. He removed the drawer, used a hairdryer to melt the ice. Sounds like not worth it. We had to end up buying another refrigerator in only 1 1/2 years and had to pay over $700 for repairs. Now we're reading that LG/Kenmore is supplying faulty compressers for this refrigerator when manufactured. Purchased a kenmore 69312 12/14/2017 compressor went out 5/11 the warranty replaced it 3 months later I need another compressor the warranty company gave me six appointments to repair the refrigerator they all been no call no shows 2 months my 78 year old father has been without a refrigerator please put me on the list. She couldn't afford the extended warranty so she didn't buy it. Please advise me on next steps. I called the automated system to schedule a technician to come to our home. Sears scheduled a repair man to come out the following week, and offered us a warranty plan stating that we could pay $49 a month, with a $99 deductible, with parts covered and labor for up to $500. When I called Sears, they were not the least bit helpful. 5 years old Kenmore elite mod 795.74027 compressor quit, repair man said don't fix, nothing but problems not worth 800 to 1200 to fix he said buy whirlpool the Kenmore is LG. He mentioned these go bad all the time. Only option home services offered was reschedule appt 2 weeks away on May 14, 2020. The compressor went bad. Sears service provided poor responses across 2 months, continued to slide schedule and then finally cancelled. 99. . It's a scam to sell off the lemon appliances, and I fell in the trap, and now I'm stuck with an appliance which needs quarterly maintenance and repairs. He informed me that while the part was free, it would be $705 for the repair to be made. Model Number: 21Cu.Ft. Discussed are 9 Kenmore fridge 795 ice maker issues you can diagnose and troubleshoot at home: 1. I too bought a Kenmore on May 24, 2017 and now I'm being told that I need a compressor and I the repairs are $1,200. Ice melted and fridge no longer cooling. I don't have the money. LG & Sears Kenmore Refrigerator Recall . I AM. What??? Im all for legal action against them both. I am not sure what the point to all these complaints if we can't get anyone to listen. So disappointed in this product! I will never buy another LG product or recommend it to anyone. Anyway, I told support tech about class action lawsuit and any fridge with 10 years on the compressor warranty has 5 years labor and parts. I believe it should be. Called Sears for service, they no longer service my area after my extended service lapsed in 2020. In this article, the top 14 comes from brands: Kenmore, Enterpark only, ICEPURE, Mist, Tier1, APPLIANCEMATES, PUREPLUS, Kenmore Elite, MONKEMON which are reputable brands in the market. Never would I thought that an Premium fridge such as this would stop working less than 3 yrs after purchase. three years ago, I bought model 79551833412. The compressor failed after 3 years, one week and I was charged $650.21. Hello, I have a Kenmore Elite Model 795.74043.412 that is only a little over a year old, I bought in January 2017. I have bought Sears appliances ever since we got married. It also was the compressor. Repair was 1500.00 and it worked for about 2 weeks. They should have notified their customers of the recall and replaced the compressor. The least efficient appliances consume 115% more than the common. We purchased May of 2016 3 years and 1 month later compressor dies. I remember when the Sear's Warranty Service Department had agents that talked to the customer to get an idea regarding the problem, and the Repair-Tech came to your home equipped to repair the appliance on the same day. now the ice maker fan has another error. Beautiful. Complete list of Sears / Kenmore Elite Refrigerator complaints. Totally unbelievable that a top-of-the-line unit would fail after 3 years. I went thru cleaning vents in back, resetting Refrig per instructions. Not sure where to turn. This makes it he second one I have bought in the past 10 years. Quit cooling 4/9/20. Purchased 3 year extended warranty also. We tried cleaning the coils and is still didn't work. . Refrigerators should last more then 2 yrs. The fan motor noise becomes so loud you cannot carry on a conversation while standing next to it. They don't. Model 795.74025.411. The Sears repair technician told us it was a known issue with LG Compressors. Jan 20, 2018 - just called for another service call to have it repaired and the next available service date is March 13, 2019. My french door kenmore elite is 2 years old. The repair tech said the LG compressor was shot but not worth repairing. Any help would be appreciated. Seemed he had no idea what he was saying or doing. Then in December the refrigerator broke and we contacted Sears who had an outside company come to fix it. What the heck do we do in-between. Whether it's Kenmore Elite refrigerator door parts, model 795 parts, bottom freezer refrigerator model parts that you need, Sears PartsDirect is likely to have what you need to fix your refrigerator. A: Your Kenmore refrigerator should still work. The compressor is the only part still under warranty. The technician referred me to the front page of the appliance manual which says the xo.preasor is warrantied for 10 years. The bottom line is that we paid $1300 for a refrigerator six years ago, and have not had full use of it for at least five years. It will not hold a charge of freon. After 7 days of no frig, and fighting with the customer service just to try and find anyone who will service LG in my area -my new other brand frig will be delivered tomorrow and the LG removed and taken to the trash. Went out of town to come home to a putrid smelling home, because the unit stopped cooling and spoiled all of my food , fridge and freezer, at a minimum over $500 worth of food. My old linear compressor was made in Korea but still failed. I have an LG MODEL # LFXS30796S purchased in Jan 2019. Last week I started to smell a rotten smell in my kitchen and could not figure out where it was coming from. Repair finally came. I didn't think I needed to buy it because most refrigerators last longer than a year??? No wonder they are going bankrupt, I paid $2200 for this refrigerator and have only used it 11 months when it quit working. Wow, I am distraught. (86 pages) Refrigerator stopped working (cooling and freezing) April 15, 2020. I was better off purchasing a real appliance from Lowe's after the first year this gave me problems. In addition to a small freezer we had to go out last night to purchase a small refrigerator. Worst experience ever with customer service!!! Remedy: Consumers should contact Transform for Kenmore brand products or LG to arrange for a free-home repair. $450 to get it fixed under warranty make sure you get the new compressor, the old models may last a week to a couple of years according to the tech. Compressor went out made by LG! Compressor went out. Challenge is that the soonest the repair people can come is in 16 days! May 2018, I purchased a Kenmore Elite French Door Refrigerator with a lower freezer unit, model #795-74025412 (28 cu. I purchased a LG refrigerator in 2006 and been having problems with it every since. After reading what everyone has gone thru, I dont know if I want them to come out now. 4 techs visited, ordered parts, (made by LG) came back replace said oarts and still is not working. I called local repairmen but they said only Sears can fix it under warranty. Postal lady knew us and the problems we were having so she delivered. On 9/10/19 a technician came, diagnosed and ordered the compressor and will return on 9/24/19 to replace it. Then my ice was melting at the door. Height: 66 in Width: 33 in Depth: 32 in. Our refrigerator (model # LMXS30776S) is just over 3 1/2 years old, and this will now be the 7th time we've had it fail. Within the week I had to call LG once again because it had stopped cooling and they sent another repairman out from Sears who said it needed a condensor as well. Today, my 'fixed' refrigerator is set at the coldest settings it has avaliable and I have thermometers in each compartment, the top fridge, set at 34 is actually 42, the middle drawer is set at 29 and is actually 35, and the freezer is set at -6 and is actually at 26. It is still covered under manufactures warranty but does not cover food loss. We purchased it again the following year, and again. We had at least 10 calls between Sears as well as the same amount to LG. 2015 Kenmore Elite Model 795.72483.410. The refrigerator completely stopped cooling 1 year and 5 days after purchase. Step 5: Add Refrigerant. We have had Sears home warranty and Sears home services to the house twice for a total of three times to fix this refrigerator. Compact Refrigerator - Stainless Steel. Refrigerator and freezer do not stay at cold temperatures , refrigerator temperature is in the 50s freezer Temperature is in the 40S there is no ice! I spoke to a Sears Retiree who stated some of their refrigerators has a 10year warranty on sealed compressor. Purchased a Kenmore Elite two door with a lower freezer unit. So it appears that the $2600 refrigerator becomes useless after either 1 or 2 years. I was told the condenser was no good an that they have been having problems with this. I didn't see my model mentioned in any of the current class actions. So far 2 1/2 weeks without refrigerator. They should have recalled the compressor and notified all their customers that it would be replaced. Due to the volume of these fridges dying it took 6 weeks to even get a sears repairmen to come look at it and another 6 weeks to get the parts in due to the backorder backlog. Can't believe they are getting away with this issue. We were happy with this unit until now! The sell crapy items and don't offer support. Fridge quits cooling and freezing. will never buy anything "LG" in the future unless i read an awful lot of good news about how they have improved. We bought Kenmore 72595 June, 2018 on August 15, 2022 my unit quit working! We have been very dissatisfied with Sears for giving us the run around about who made Kenmore Elite. I saw Theresa recall on some of the LG and Kenmore refrigerator but it should be all with linear compressors. LG nor Sears will act. Kenmore 94283 4.3 cu. I unplugged the refrigerator. Where is our government officials help in this matter? Howver, had to call Sears to come work on it June 2018. no wonder SEARS went out of business!!!!!!! I spoke with the Sears Home Warranty Department, the customer service suggested that I should by the warranty for $49.95/month for technician to come out to diagnosis with no charge ( if I go a head with the repair) but I still have to pay for the repair which is sounds like $400 - $500. I also missed the deadline for the lawsuit. We purchased a Kenmore Elite 3 door bottom freezer in May 2017. It stopped working May 2015. I currently have Mainteance agreement and they have failed to repair my refrigerator. Since last visit no longer dispensed ice or water and makes loud noisethese last 3 are all new since last tech visit. Purchased a Kenmore Model # 72595 in 2018. I have a Sears Kenmore Elite 3 door fridge with a LG compressor that has failed they are coming out but I feel like it should be recalled and replaced at this point I've been without a fridge for 3 weeks and they haven't even come out to order the part yet, My Kenmore Elite 795.740xxx.411 only lasted 2 years and the repair guy said there was a leak in the system. Just last month, we had to have the ice maker replaced because of a leak. Kenmore Elite Model 795 Ice Maker Not Working & Fridge Freezes i know Sears wont do anything. It was under warrantee with Sears. Model #LFX2595OTT. what is the 33 for? The ice maker has stopped producing ice and makes noise that doesn't sound normal. Something needs to be done. I would like action taken against LG and get refunded the appropriate amount to me so that I can fix it. I purchased the 3 year extended warranty with Sears. I want a new one as well. He was retired and had just found out he had a terminal illness. It is alleged that the compressors fail on the refrigerators within the first ten years of use. Im so disappointed in the model.. Item #3803318. We purchased our Kenmore elite refrigerator which we discovered is really an LG in December 2017. (about 2008). 4.8 4.8 out of 5 stars . Sears Kenmore Elite refrigerator is a lemon. I was told I have too much food causing air to not circulate. Then go to the old refrigerator (20 miles away) get my food, turn on my beautiful new "repaired" refrigerator and replace my food. My compressor stop working after 2 years. We are still waiting on the last part to arrive and be installed. It has a tube heater, but you can't get to it. Initially I was told the technician could not be booked until July 28, but thankfully I checked 10 times a day or more and was able to grab an earlier date due to a cancellation. That's 4 weeks to get this issue resolved, all the while we are living out of coolers and replacing ice every day. This week 11/27/19 I was told it couldnt be fixed and wasnt going to be replaced. Purchased a kenmore elite i (795 .7283. 36mo to pay off. Do not by any Kenmore appliances as they are cheap junk now. A layer of ice builds up, which has to be broken up. Will never, never, never buy a product from Sears/Kmart again. Orders parts, parts come in 3 days, takes another week to get technician out to fix it. If not, are there other class actions to join? We purchased our Kenmore Elite 7/18. Our technical advice includes repair help for refrigerators, other major appliances, lawn and garden equipment, garage door openers, vacuum cleaners and more. They last about 2 years and are unreliable. I have a "case manager" that I sent an email to ( no response) and I also sent a text message to which no response. Recall Details. Replaced the main board hours ago and the temp in the fridge is now 78 degrees. LG Center sent two technicians (costly) that misdiagnose after 2nd trip never came back & don't want them back. I just discover the ice maker also shorted out and burnt. The Kenmore Elite refrigerator 795 model's diagnostic mode allows you, as the user, to routinely examine the performance of the power control board and detect the presence of any fault within the refrigerator on time. WARNING if you have this models with liner compresser and your food doesnt feel cold or your frozen food feels soft WARNING DONT EAT IT!! At 1 year and 1 month some motherboard issue ($400). In August 2019 at 15 months old, the compressor went out. i went food shopping, came home put it all away. I am in if there is a class action suit. He suggested we buy a "back-up" fridge to keep in garage for cases like this, as refrigerators are not made like they used to be. Purchased Kenmore Elite Model # 795.73157.610 Manufacture Date 01/2018. Also was told it was probably the compressor as guessing now that they are aware of the issues re; these fridges. Bought Kenmore Elite refrigerator September 2016. My husband and I purchased an LG French door refrigerator January 25, 2021. I have a kenmore elite I purchased in 2006 3 door. He then tells me that LG was supposed to send it to me which I never received nor was informed. Compressor should not quit working after 5 years. I said yes you said that last week. Mini Fridges. The thing that bother me the most was that their was no sense of urgency on Sears behalf. How can I find help? Purchased Kenmore Elite Refrigerator in 2017 recently ice maker stopped working with in a week entire refrigerator stopped cooling. July 20, 2022, the refrigerator stopped working, food ruined. Yesterday we found that it was not working. To the group of investors who bought out Sears, you can stick this brand up your giggy! This piece of crap refrigerator in total cost 775.00 a year to own. Well he came back today and told us the wrong compressor was sent (wrong number on the compressor) and he would have to re-order the correct one and wouldn't be able to come back until 7/25/19. LG ran remote diagnostics using my cell found and found nothing wrong, even though I was standing in a puddle of defrosted food juices. My husband can't fix it. The compressor failed July 16, 2022. Called sears and they suggested I buy a Service plan to save 50% on repairs. Service terrible. Even though the compressor is under warranty, it will cost approx $1500 for this repair. So we pray it holds out because that's a chunk of change that we just don't have at the drop of a hat. The conclusion we came to he didn't want to change the Compressor. Was told there was ice built up causing the defrost fan to hit on the ice causing the noise. Every part was replaced, Twice, if not more. Can't seem to find how to get parts or service. I cannot believe that a recall was issued for the LGs but not the Kenmores and there is no remedy to make the purchasers whole. I advised that my Wife is Disabled(Stroke) and I have 4 boys ages 11-13 and I have to go to the store before every meal and buy fresh food and throw out whats left. Now the compressor is not working again. VERY limited income. I believed that Kenmore was one of the best now I believe they re the worst. We bought a Whirlpool now, the broken kenmore in garage. He was surprised I got 6 years out of the first one. I now have had 3 other service calls all 4-6 months a part for the same issue. I purchased a Kenmore Elite refrigerator from Sears on July 2016 for $2300 (Model 795.74023.411). Sears Warranty Repair-Tech. We purchased a Kenmore Elite Refrigerator model #795.73157.610 right after we bought it. It stopped working in October of 2021 . Amazon.com: water filter kenmore elite 795. . The Sears repair man did not show up until around 6pm. I will continue to search for submitting a proper claim. Gave Model and Serial number. Sears, LG Refrigerator with a Kenmor Elite badge on the right door. My LG refrigerator went out on me about a week ago. L G refrigerators with linear compressers are failing. We purchased a Kenmore Elite Grab-N-Go refrigerator in November 2015. In doing research, this compressor is known by both Sears & LG to be faulty and there have been previous class action lawsuits related to the compressor. I will never buy LG or Sears appliances again. All lights work, water dispenser works, but not cold. I would like to go on record with the hundreds maybe thousands of other people who purchased a Kenmore elite refrigerator 795.73167.610. Purchased Kenmore Elite in November 2015 and it stopped cooling in less than 4 years. He said I need to call Sears because they maybe able assist with a lower cost of repair because their starts at $900 to $1300. I didn't spend Kenmore Elite money to get an LG but that's a different story. It is now 2020 and its not even 5 years old and we are in need of a repair again for the same problem, not cooling. LG support would not help even though my warranty is good for 10 years. Kenmore 94293 4.4 cu. ft. French Door Bottom-Freezer Refrigerator - Finger Print Resistant Active Finish ssin: 04674015000P, salescheck: 093002073989. purchased on September 16th, 2016 and delivered. Appliance tech informed me of LG's numerous law suits. This refrigerator is 3 yrs old. 795.51833.411 Side by Side Kenmore Elite Compressor is made by LG Compressor is the LG-FLB075LANA (R134a- Linear Compressor). The LG repairman came today and check the fridge and concluded it is a compressor gone bad. They must pay!!!! Bottom line, was told be better off to buy a new different brand fridge.i personally don't have thousands of dollars to go buy another one. LG support was not helpful, Home Depot said my 3 year Service plan was expired because it actually started on the day it was purchased verse the day manufacturer warranty expires. We bought a Kenmore Elite LG refrigerator. It is ridiculous that Sears is not taking care of this. Was told the compressor overheated & refrigerant leaked out. I am losing big from this purchase. Tech said compressor was burning hot (huge fire potential?). However, use the right type of bulb for the refrigerator model as well as the correct wattage. Sears sold me a faulty refrigerator and they will not stand by their products and replace when they are faulty. However, LG will not honor the Kenmore Compressor warranty. Is this refrigerator model in any kind of recall. Not cooling and food went bad. Compressor is under warranty but I am told that the labor charge is going to be close to $300. I too, bought a Kenmore Elite (really LG ) Trio refrigerator, with bottom freezer, in April 2015. What a rip off, these foreign products are to the American Consumer. Receive discounts, usage tips, and recall notices. model # 795.72049.112, compressor went out today and we lost a lot of food. Isn't that convenient. Have to stay in all day. Kenmore Elite refrigerator lasts less than one years. Repairman called into LG to get circuit board ordered and the LG tech refused to help him. HELP. Check the Light Bulb. This information was slightly different from what we had been told by the person who sold us the warranty plan. Yet its been a week and our refrigerator still does not work. That warranty will cost us $600.00 a year. I bought a Kenmore Elite Trio in 2006. I bought a Kenmore Elite bottom freezer around Nov/Dec 2015. The refrigerator stopped working. The next day items in the freezer were beginning to defrost. (model 795.7033). I finally somehow was able to get an appointment scheduled. stop producing cold. Plugger Refrig in thinking it would start working. This is unacceptable! I had a repair tech come out and tell me it is the compressor. They apparently just settled a lawsuit just like this one and STILL DOING THIS TO PEOPLE!? I received the same answer from the Sears repair service. I purchased the whole Elite Series of Kenmore appliances in 2014 along with the extended warranties and in December 2018 while cooking Christmas Dinners my oven went completely out so far I have had to fix the stove myself because sears informed me they had no longer anyone in my area to repair it and everyone wants to charge an arm and a leg so I followed a u tube video and narrowed it down to the electronic board and fix it for a little over $500 and now in May 2019 my refrigerator all of a sudden quit working overnight. The is the first time that we have ever experienced a situation like this with a Sears product! He informed me the compressor needed to be replaced at a total cost of $850.00. I purchased a LG, French door-in-door, bottom freezer Refrigerator; model # LFXS 24663S, in June of 2015. You can remove tube and unfreeze and replace and it will freeze back up again. I am telling you what my warranty says. I have not been able to get a Sears person out to fix until the 28th! They ultimately said there is no technician in my area that is available. I would have bought the extended warranty for 5 years had I ever worried that a compressor would fail in less than 10 years because the machine had a linear conpressor versus a reciprocating compressor that is standard with GE machines. I would like to know of any class action suites against the manufacturer or Sears for selling this low-quality, high-priced failure. I purchased a complete Kenmore Elite black stainless bundle (refrigerator, oven, microwave, dishwasher, washer, dryer) in 2017. We bought an LG french door and 6/7/19 the compressor went out. I have always had GE Products. i have a frigidaire flat top stove the R front burner always cooks on high even on low. So many issues. I paid $2,000 for this refrigerator, and it only lasted 4 years?!? ENERGY STAR. We purchased our Kenmore Elite fridge in June 2016 & had also purchased a 5 year extended warranty Mod#73133. I have been calling every week trying to schedule a Technician to check it out. It is less than 5 years old. In the past every appliance, tools came from Sears. I want it replaced or repaired. I just spent 95.00 to have a repairman tell me it will cost between $360 and $2000 to fix it. Looks like another class action lawsuit is needed for these Kenmore refrigerators (if there is no ongoing lawsuit currently). Our frig is only 4 years old! Our Kenmore Elite (production in 2016) has stopped cooling and freezing. Well now it has stopped working and we can't even find anyone to come out and service it since it's a Sears Kenmore Elite! He said the compressor is completely shot, and it's not worth it to replace the compressor. Cost 2600.00 new. I purchased a Kenmore (now I'm being told it is an LG,although all material states Kenmore) in October 2017. Now 4 yrs later ime paying more for a crappy Refrigerator. Scheduled a tech to test it and the day before he arrived, the freezer completely stopped cooling. My light dodo melted a long time ago and my icee maker quit too. I said no way, I PAID for that feature and how could they tell me sorry? Compressor Died after 5 years of use. Down to $750.00, after having to buy an extended warranty. Bought our Kenmore Elite 795.73157.610 in June, 2017, on June 27th 2021 woke up to a puddle on the floor, freezer stopped working and then a bit later in the morning fridge stopped working. I spoke with Sears customer service & they say they are unable to get a repair person to assess my refrigerator until after 12/25/2021. After numerous calls, no one would touch it. Now in under 2 years the compressor failed according to the technician and parts are on order. RETRO DESIGN - Enhance the appearance of your decor with the RCA Refrigerator. Twice the warranty person on the phone attempted to schedule a walk through to sell us a new AC unit. By the next day, the freezer was thawing and the fridge was no longer cold. What scam on the American Consumer this has become. I have thrown more food away in the past year, limping this thing along. According to plaintiffs, the problem stems from a defective linear compressor. Serial # 305KRZH1U677 We purchased this French door refrigerator from a local furniture store currently out of business in 2014. The part was backordered. For example: the essential efficient equipment has a power consumption lower than 55 % for the average. Glad the Sears closed by me. The linear compressor recently failed and according to my product manual the linear compressor is suppose to have a 10 year warrantee with free replacement. replaced the compressor and $959 dollars later it started to cool down again. Great after 2.5 I will have spent almost as much to fix it as it cost in the first place. The year before that we had to have the compressor and evaporator replaced along with a repair to the ice maker, losing a vast majority of our food in the process. Bought KENMORE refrigerator bottom drawer ffreezer Nov 2016 and it died two weeks agolast week in Feb 2018. Sears comes out, looks at it, and looks at me and said it was garbage and to start looking for a new fridge. The Sears techs come out, don't know the issue, and replace almost every part, the part being an "unoriginal" fails again, and again, and they keep charging labor and parts, and coming and repairing the same part. Once he came in he then remembered the situation and said "you need a new circuit board." I purchased a Kenmore Elite Tri-Door w/ door-in-door and exterior water/ice dispenser, Model 795-74033411. Purchased 5/10/13, and we have had to go purchase another refrigerator. We purchased a Kenmore Elite refrigerator model 795.74025.412 serial number 802KR01187 in 2018. My question who is going to help me? No wonder Sears went bankrupt. I could hear motor start but soon no sound. This is freaking pitiful!!! Notice ice wasn't being made & freezer not cold. I was getting ready to retire in order to care for him so we purchased this refrigerator as well as other new appliances in preparation for the issues we would be facing in the coming months.
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