We have reviewed the complaint and the related matter. Unbelievable!! Its possible that the information Convergent Outsourcing has regarding your debt is incorrect or that the debt doesnt even belong to you. I paid them today, now waiting to see what will happen. All rights reserved. Convergent Outsourcing's other names So yeah. I'd only worry if they fail to indicate that you paid the debt. Except when it drops off the credit report. They stop taking the money out of my account and listed it as a paid debt on my credit report. She said that Convergent does not buy debt, they only attempt to collect the debt for other companies. Our systems are updated and employees are informed when there are any changes made to the collection statutes. Never make an agreement with a debt collection agency over the phone. - Send one more email to executive office asking nicely again to have it deleted. They sent my acc. I just went through this, except the CA for mine was ERC. They need to be investigated for fraud!!! The agent asked some questions, and at first I thought I was talking with someone from Sprint. Here is what I did: - went to Sprint chat online to pay my old bill (don't call, do it on the website)https://www.sprint.com/en/landings/chat.html, - Choose "account change/inquiry" yellow button underneath for chat. Legally they've followed to the letter of the law. In business since 1950, Convergent is one of Americas leading collections agencies. Renton Washington, Convergent Outsourcing, Inc. ATERSO01PO Box 1022Wixom MI 48393-1022 Notice received by US Mail stating I owe Dish Network $149.85 and offering me a settlement amount of only $74.93. If so, what's the best way to have them do this? They say Im past due in the amount of,$1,613.85. It is on my credit report now. How do I setup a payment plan? One of our team members will walk you through the payment process and answer any questions you may have. - If it's not deleted, send an email to the executive offices from this public website:https://www.elliott.org/company-contacts/ just look for Sprint. Therefore, its important to request debt verification ASAP. Thank you for visiting Convergent Outsourcing to make a payment on your account. I took the forums advice and sent a DV letter which they verified, I then proceeded to send a PIF/PFD letter on 8/30; today is 10/6 and still no response. Established in 1998 with roots dating back to 1950, Convergent is a leading provider of customer care outsourcing, receivables management and . You also are directed to manage your account at midlandcreditonline.com. Engage via Email. See reviews below to learn more or submit your own review. **If the CSR in chat who takes your payment says no to deleting, I would still recommend sending emails to the executive office asking for deletion and including proof of payment or payment confirmation #. Once you reach an agreement, ask to get the terms sent to you in writing via certified mail, and dont make your first payment to Convergent Outsourcing until you receive it. If you havent received proof of payment within two weeks, please check your junk/spam box in your email to make sure it doesnt appear there. We have been in business since 1950 and are a longtime member of ACA International. REBUTTAL BOX Convergent Outsourcing is a large debt collector with offices in several cities in the US and in Central America. My tertiary goal is to pay as little as possible. Further information is available in our FICO Data Privacy Policy. If you are unsure whether we have your current information, call us to confirm that your email and mailing address are correct and request any necessary corrections. Apparently it's some kind of credit card or something. Can see right through this one. That's if they're reporting. If you have an account with us, were here to help! Join our community, read the PF Wiki, and get on top of your finances! I also called convergent and they only collecting on sprint behalf. If not, the collection on your report can stand as you had a valid debt, that was being collected from a valid debt collector. They actually are a debt collections agency. Funny thing is that the account they claim I had has never appeared in my credit reports which I keep track of. Convergent Outsourcing makes every attempt to set up viable payment options within our constraints. Whether you have a question, need to submit a complaint or want to dispute a debt, you can use this site to contact us. So, I called the number, and got on the phone with an agent. For more than sixty years, Convergent has worked with clients in process outsourcing, revenue cycle and receivables management. Work out a payment plan. https://www.ripoffreport.com/reports/convergent-outsourcing-inc/renton-washington-98057/convergent-outsourcing-inc-scam-collection-for-sprint-renton-washington-1174751. On 07/06/2020, Sprint notified our office of a payment in the amount of $834.26. If everyone got a successful deletion after missing a payment for any reason. We value your privacy. All business will get complaints. They are now reporting the account as $0 balance but refuse to remove the account . I don't think however that once you have the debt paid (however you do it) you should worry about on your report. After being contacted in writing by Convergent Outsourcing, Inc. on June 1st, 2020, and made aware of an alleged debt, I contacted Sprint regarding this account. Please call us at 1-800-444-8485. After I asked them to send the paperwork, I did get it, but I called them and they said now it was for a debit card from a United Credit National Bank. I called CO and attempted a PFD (just in case Sprint CSR was full of hot air). FTC's website on credit. We believe in customer service and want to make it easy as possible for people to pay the debts they owe. . I've slowly over the past few years been getting some negative information removed from my credit report. I called sprint again and lady that I barely understood anything said that if i pay in full my account will go out from collections. It collects on behalf of companies and businesses in a variety of industries, including: Health care providers Telecommunication suppliers such as Sprint and T-Mobile Financial institutions Since they were on leases that left me on the hook for around $1400. As a result of our investigation we are replying with the following information: On 1/18/2017, Sprint placed this account in our office to collect a balance on their behalf of $834.26. If you find any inconsistencies, you can file a dispute with the three major credit bureaus. They might say yes or no. And I owe them money. Has your experience with this business or person been good? We're available to help by phone at 1-800-444-8485 or online through our contact form. Press question mark to learn the rest of the keyboard shortcuts. FAQ. Maybe a pay for delete will help me save some money. I want it removed entirely. For more information or to verify license status, visit the NMLS Consumer Access website at https://www.nmlsconsumeraccess.org/. Thank you for visiting Convergent Outsourcing to make a payment on your account. Renton Washington, Convergent Outsourcing , Inc Galaxy Asset Purchasing , LLC I recieved a bill past due in the amount of $4,505.44. Learn more about how we make money. Patients made into prostitutes and sex slaves, bilking insurance companies out of millions, Sac_County Iowa Prosecutor Ben Smith pays $750,000 to settle Ripoff Report 1983 civil rights lawsuit.. Federal Judge stops prosecutors abuse of power against ED Magedson Founder of Ripoff Report. I received a letter from Convergent saying sprint placed my account with their office for collection. After calling they immediately brought it down to 1,000 but they said they will not pay to delete. I asked them if I paid it or settled it if theyd removed it completely, Pay for deletion. Wixom or Renton - there are three addresses on her Michigan or Washington, Convergent Outsourcing inc Pinnacle credit services asking me to pay a delinquent account with Verizon wireless i have had a Verizon service. Re: Sprint sent account to collections, Convergent Outsourcing. We sincerely hope this represents a satisfactory resolution to your concerns. Unsubscribe easily. They were one of my last collections some months back and although my situation is slightly different, they removed the collections on my report immediately when I settled with them. If you contact Sprint direct they should collect payment which would force them to pull the collection thus deleting the collection. When you register for our products and services, we also collect certain personal information from you for identification purposes, such as your name, address, email address, telephone number, social security number, IP address, and date of birth. Why Ripoff Report will not release author information! Doubt they will remove it. Try to get them to say yes though if possible. I HAVE NEVER OWN A TOYOTA! Learn more. Some dont. Press J to jump to the feed. It dropped off after a while. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Many companies featured on Money advertise with us. If you weren't paying on it then it went to collections. This is an attempt to collect a debt by a debt collector, and any information obtained will be used for that purpose. (Sales might work too, you just want someone who can take your payment). Sent collection notice for a bill with a wireless provider I have never used. FAQs https://www.sprint.com/en/landings/chat.html, https://www.elliott.org/company-contacts/. Convergent Outsourcing is one of America's leading collection agencies, adhering to the FDCPA's guidelines . Houston Texas, convergent convergentusa, convergent outsourcing inc Attempting to collect on a 23 year old debt wixom Michigan, Convergent Outsourcing, Inc. Verizon Wireless overdue, haven't used that mobile company in 6 years. Fair Isaac is not a credit repair organization as defined under federal or state law, including the Credit Repair Organizations Act. My ultimate goal is to get the collection account off of my credit reports. If the collections debt is paid there would be nothing to put on the credit. As an accredited agency, all of our representatives take part in a thorough customer service and Fair Debt Collection Practices Act (FDCPA) compliance training program, which we follow up with ongoing training and quarterly testing. North Carolina Residents: This agency is licensed by the North Carolina Department of Insurance, Company Number: 119507691, 119500362, 119500979, 119500976, 119506893, 119507004, 119506891, 119506890, 119506889, California Residents: California license pending. I told her I want the account removed and she said Sprint would REMOVE the account after paying CO. I would discuss with them there was no contract. He said he was looking for Teresa **. If they say yes, you have something to fall back on. FTC's website on credit. says who it is but nobody is ever on the other end of the line. This company is horrible. All FICO Score products made available on myFICO.com include a FICO Score 8, and may include additional FICO Score versions. Equifax Credit Report is a trademark of Equifax, Inc. and its affiliated companies. Sorry to hear. Unfortunately, you cannot get your account number online at this time. But we can send a letter out showing settled. I then, on my own terms, proceeded to pay on my account whatever I could afford via their website. This scenario has been reported to federal bureaus, Trustpilot, Resolver and now you. Opinions are our own, but compensation and in-depth research determine where and how companies may appear. It often has more success because of its industry knowledge and negotiation tactics. Convergent is required to password lock receipts due to housing sensitive information. It isn't always easy to remove a collection account, but the following strategies can make it possible: A debt collection agency will try to coerce payments out of you in any way it can because thats how it makes money. You may try a GW campaign with OC. New comments cannot be posted and votes cannot be cast. For example, you may have a baby on the way or want to apply for a mortgage. Convergent Outsourcing is one of the largest debt buyers in the country. For more information or to verify license status, visit the NMLS Consumer Access website at https://www.nmlsconsumeraccess.org/. Convergent Outsourcing Sprint bill . Create an account to follow your favorite communities and start taking part in conversations. The more complaints are filed by consumers, the more likely they will be investigated for fraud. Why do these companies have such power to impact your credit so easily. Sprint sent account to collections, Convergent Outsourcing. The posting time indicated is Arizona local time. I let him know I didnt make this bill. Start by offering to pay Convergent Outsourcing half of the amount you owe and negotiate from there. I told them I had never had an account with this place and have NEVER owed such an amount to anyone. In response to this complaint, your account will remain reported to the credit bureaus with accuracy. Corporate Advocacy Program: How to repair your business reputation. I'm down to one last account, and would like some guidance on how to tackle it. Bryan Sankey's Phone Number and Email Last Update. Consumers want to see how a business took care of business. Maryland Residents: This agency is licensed as NMLS ID # 930053. Offers may be subject to change without notice. FICO, myFICO, Score Watch, The score lenders use, and The Score That Matters are trademarks or registered trademarks of Fair Isaac Corporation. I told them that it was paid and that was the reason they stopped taking money out of my account and listed this dept as paid on all of my credit reports. This is an attempt to collect a debt by a debt collector, and any information obtained will be used for that purpose. I called T-Mobile and they said themselves I have never have owed any past debt in my 14 years with them. Kind regards, Compliance Representative at Convergent Outsourcing, Inc. From my understanading, none of this matters except that I've paid Sprint and Convergent has no right to report. In full! It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. One of our team members will walk you through the payment process and answer any questions you may have. This profile has not been claimed by the company. Work out a payment plan, If the collections debt is paid there would be nothing to put on the credit. It depends on how much they gave access to their system to Convergent. After I paid, I they say I don't have acc. It was easy and if you've been harassed by them you need to do this. Estimate your FICO Score range Estimate for Free povertybro Contributor 04-22-2021 12:04 PM Sprint sent account to collections, Convergent Outsourcing. In addition to suffering the annoying and aggressive practices debt collectors, such as Convergent Outsourcing, engage in, a debt sent to collection can have a major impact on your credit score. Have anyone dealt with sprint/ convergent outsourcing in the past? Least it wont be counted as owed any longer and can age off in time. He said all he could do was put this note in my file. I contacted this Convergent outsourcing thinking they were a business that fights for the rights of consumers. We also understand that you may be hesitant to give your information over the phone or online. I called Sprint to get the debt recalled-the lady was super nice and told me that if I paid sprint I would have to pay the entire balance ($1083) and that the account was with Convnetgent Outsourcing. It doesn't erase the existence of the debt. I'm suprised they just won't delete it since it's paid and they were notified. They're trying to collect $2,200.39 of which I have no idea what this is. - You can ask them if you pay in full right now, will they delete the Convergent collection. Originating in 1950, its current headquarters are in Renton, Washington. Say we owe over $22,000.00 for the rest of their so called contract !!!!!! I use Credit Karma to keep track of my record, although I haven't been on the non-tax side of it for a while now. Addtnl phone number: (877) 231-8886, states this Midland Credit Management has offices at 2365 Northside Drive, Suite 300, San Diego, CA but direct payments to Los Angeles, CA . Email. In business since 1950, Convergent is one of Americas leading collections agencies. It believes youre more likely to pay if youre desperate to get rid of it. I confirmed with T-Mobile that my account is 0. The agencies are much more likely to sue now then in the past, even over small debts. I was so close to a derogatory free report. If you have questions or need to make a change to your account. https://www.convergentusa.com/outsourcing/page/is-convergent-outsourcing-a-scam So, now I'm not sure how to handle this. All rights reserved. Corporate Advocacy Business Remediation and Customer Satisfaction Program. Convergent Outsourcing is one of America's leading collection agencies with offices across the country. I owe 1,700. I called Sprint to try set up payment but whenever i ask to pay and if account will be recalled they give me Convergent phone number to call. We also do not buy debts the debt that you may owe is still owned by the original creditor. They include a place for you to fill out your CC information or bank account information and smoothly send in the money. Im really trying to overcome some debt and past bad decisions and just when I was clear I get smacked with another collection. It may not be copied without the written permission of Ripoff Report. As an accredited agency, all of our representatives are thoroughly trained on customer service and Fair Debt Collection Practices Act compliance. Paying off a debt marks the debt as paid off. - Make the payment with them through chat. Check your credit report 30 days after you make your first payment. This report was posted on Ripoff Report on 09/05/2014 01:58 PM and is a permanent record located here: I will keep you posted on how/if it gets reported this month and going forward. FICO, myFICO, Score Watch, The score lenders use, and The Score That Matters are trademarks or registered trademarks of Fair Isaac Corporation. Received several calls from this Company. Shortly after paying it off they noted on my credit report that the debt was cleared. Investigate this business and this Tom ** who could be a fake also. Fair Isaac is not a credit repair organization as defined under federal or state law, including the Credit Repair Organizations Act. Sprint cannot make exceptions to this policy. All FICO Score products made available on myFICO.com include a FICO Score 8, and may include additional FICO Score versions. If you cant secure a goodwill deletion, the next step is to request debt validation from Convergent Outsourcing to identify if theres any inaccurate reporting regarding your debt; this may allow you to delete it. Many people forget to pay a bill or find themselves short on funds, especially since the COVID-19 pandemic. Copyright 1997-2023 Ripoff Report. Show proof if you have. Note: I recorded both Sprint phone conversations. BUT UNJUST DONT PROSPER. I have Experian to monitor all accounts and a few days ago received a call from Convergent Outsourcing from someone whose English was difficult to understand. Your lender or insurer may use a different FICO Score than the versions you receive from myFICO, or another type of credit score altogether. In business since 1950, Convergent is one of Americas leading collections agencies. If Sprint sold it, you may have gave Sprint free money as they have no legal right to collect anymore but still legally owe Convergent. Rude! I wouldn't bother paying or contacting Convergence at all, they will probably be no help. Make sure they're going to recall the debt. I'm looking to buy a new car soon, and I know the collection removal will help me get a better rate on a loan. I pay for that service through Frontier Communications who by the way ** me up from the onset. On 07/06/2020, Sprint notified our office of a payment in the amount of $834.26. Of course, things are a little different now after the pandemic. By clicking "TRY IT", I agree to receive newsletters and promotions from Money and its partners. I was told I owed Cox communications 200 dollars from over 5 years ago. I just got an email from Convergent with a letter attached stating that they've requested all deletion of this trade line from all. If you make this agreement, you MUST have it in writing, if it isn't is writing, there is no agreement. Maryland Residents: This agency is licensed as NMLS ID # 930053. This is what I just went through. I called sprint, who was very eager to accept a payment to confirm if this was true. Originating in 1950, its current headquarters are in Renton, Washington. Contact Convergent Outsourcing Contact Us If you are trying to stop calls from 770-870-1070 Convergent Outsourcing, please visit our Stop Collection Calls From Convergent Outsourcing page. The phone number (mine) is unlisted, private. How long does it take for my credit report to update after I make a payment. Just updating my progress with Convergent. PRIVACY NOTICE: When you visit this website we collect your browsing activities on our site and use that information to analyze and research improvements to the website, and to our products and services. Convergent Outsourcing has many complaints against it on file with the Consumer Financial Protection Bureau and the Better Business Bureau, mostly regarding: These violate the Fair Trade Commission-mandated Fair Debt Collection Practices Act (FDCPA). Even if someone you speak to says no, try someone else or on another day. File your review. I decided to call Sprint today. Consumers educating consumers., Complaints Reviews Scams Lawsuits Frauds Reported.. PRIVACY NOTICE: When you visit this website we collect your browsing activities on our site and use that information to analyze and research improvements to the website, and to our products and services. How To Remove Items From Your Credit Report, How To Boost Your Credit Card Approval Odds. Convergent Outsourcing, Inc. is a third party debt collection agency and member of ACA International with over 60 years of experience in the collections industry. I'm going to keep trying but need some insight or anyone with experience that has had success with a PFD. Phone Number listed as (800) 282-2644; additional original listing: Credit One Bank, N.A. We believe in customer service and want to make it easy as possible for people to pay the debts they owe. I am requesting that Convergent delete the tradelines on my credit report because I have paid the original creditor and they have no permissible purpose by law to report on my credit. I found out that Convergent Outsourcing, Inc. is a SCAMMER company. If you would like to see more Rip-off Reports on this company/individual, search here: Read more reports about Convergent Outsourcing, Inc. Improving your credit takes time, but its worth it. If that means pay in full, so be it. Our content is intended to be used for general information purposes only. thanks, just paid it. If you have an account with us, we're here to help! Just wanted to share. R-1234567). Sprint "The level of success achieved by most businesses can be directly correlated to the extent success is attained within the contact . Renton Washington, Convergent Outsourcing Inc. Galaxy Asset Purchasing, LLC Debt Settlement for credit card I never had Renton Washington, Convergent Outsourcing Inc Collection Fraud Houston Texas, Convergent Outsourcing Inc. Un-Reputable Collection company trying to rip me off. Guaynabo, PR 00968. this link is to an external site that may or may not meet accessibility guidelines. FTC's website on credit. **FORWARD TO THEM A COPY OF YOUR CHAT TRANSCRIPT IF THE CSR SAID IT WOULD BE DELETED! This can vary for each state but generally means they can't call before 8 a.m. or after 9 p.m. local time, unless you've requested that they call outside of those hours. A link has directed you to this review. Then I tried to prompt it to let me talk to someone, & a recording came on that only said the name of the company & it hung up on me, I called at&t & they had no record whatsoever of me being a customer of theirs. We understand that collections is often an emotional and overwhelming process. After reading discussions on this forum, I spoke with Sprint and paid them directly. Corporate Advocacy Program - Verified Status, How To Get Your Report Featured On All Report Pages. We believe in customer service and want to make it easy as possible for people to pay the debts they owe. Houston Texas, Convergent Outsourcing Inc Attempted Scam Renton Washington, Convergent Outsourcing, inc This place is a RIP OFF, sent me a bill for $1,129.91 for an account i have never had. Repackaged from Purchased from Amazon, stealing all certifications and false manufacturing markers from the packaging of NB food supplements. b***@convergentusa.com. Do you owe Convergent Outsourcing money? Can I get some insider knowledge or feedback? I don't believe that I owe what Sprint claims that I owe. Drug Rehab Deception Addiction Treatment Industry Rocked By Fraud & Abuse. Some people have been lucky and it was deleted right away, though. Learn more about Convergent Outsourcing or view your account with us online. We do send updates to all applicable credit reporting agencies for some clients weekly; we also request that they update a consumers credit report to reflect any payments. To find the most relevant information concerning collections or credit card inquiries, please visit: https://money.com/how-to-remove-collections-from-credit-report/ or https://money.com/get-items-removed-from-credit-report/, Money Group, LLC And lastly, seek counsel from a consumer protection attorney for a free consultation. Copyright 2001-document.write(new Date().getFullYear()) Fair Isaac Corporation. This payment will be updated to the credit bureaus and they will be notified that the account is paid in full. If you have questions about how making a payment will affect your credit score specifically, we encourage you to contact the credit bureau, If you have questions or need to make a change to your account. The account is in the amount of $621. Convergent Outsourcing can only contact you under the specifications of the FDCPA. It was founded in 1950 and currently has about 2,300 employees across 12 offices. Unsubscribe easily. 2 years later they are contacting me saying I owe them money. But, when I asked directly who she represented, she said she represented Convergent. 11/30/2022 3:48 PM. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. If I pay within 14 days of receiving the letter I only have to pay a third of the $1200.I never used Dish Network. Further information is available in our FICO Data Privacy Policy. After multiple calls, transfers, and explanations and explaining to each agent: THIS IS A FRAUDULENT CLAIM; AGENTS ALWAYS HANG UP ON ME WITHOUT RESOLUTION. To obtain this information, its best to contact the applicable credit bureau instead. I contacted this Convergent outsourcing thinking they were a business that fights for the rights of consumers. As a debt collection agency, we work on behalf of our clients to collect outstanding debts and unpaid bills. Our company complies with the standards outlined in the FDCPA and values both professionalism and customer service. Sprint sent account to collections, Convergent Outsourcing. Convergent Outsourcing, Inc., Civil Action 2:21-cv-03849, see flags on bad law, and search Casetext's comprehensive legal database . They told me to contact their collections people. Our clients the companies you originally incurred the debt with contract with us to follow up on and secure the outstanding debts you may owe them. Work with Sprint directly if they still own the debt. The original creditor is Sprint (cell phone company).
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