DISCLAIMER: This job listing has expired and the position may no longer be open for hire. We live our core values by supporting colleagues in achieving breakthrough performance, thriving and taking their careers to the next level. We act with respect and accountability, mindful that our actions affect the lives of millions in meaningful ways. Empezar as tu carrera con ReedGroup con un programa de entrenamiento completo. Meet Alight Customer Care Watch on Why Alight? Con el paso del tiempo, tendrs la oportunidad de continuar expandiendo tu conocimiento de productos de discapacidad y administracin de ausencias, en preparacin para avanzar tu carrera dentro de nuestra organizacin. Leveraging your computer navigation skills to toggle between multiple screens and systems to provide answers and support. Pay Transparency Statement in compliance with the Colorado Equal Pay for Equal Work Act, the New York City pay transparency ordinance, and any other similar laws or ordinances: Alight takes into consideration a candidate's experience, education, certification/credentials, market data, and internal equity when determining an offer for a successful employment candidate, and Alight does so on an individualized, non-discriminatory basis. At our core, we Champion People, help our colleagues Grow with Purpose.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More, Learn How to State Your Case and Earn Your Raise, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve, How to Prepare for Your Interview and Land the Job. * A self-starter who has excellent communication skills in English and Spanish (verbal and written) and the desire to provide the highest level of customer service and satisfaction. Visit the company website to obtain information on the company and review the job description prior to your interview. The primary function of the Customer Care Representative 1 (CCR1) s to provide employee support for clients with Alight Solutions Contact Center Services. 1999 - View similar Customer Service / Guest Services jobs below. Learn more at, Bilingual Customer Development Representative - Miami, FL, VP Operations own the operations, run the show, Account Manager - Construction Services (Miami, FL), Do Not Sell or Share My Personal Information, A full Benefits Package, starting on your first day of employment. The Engagement Guide works in conjunction with the Annual Fund Director and leadership team to implement dynamic and successful donor relations and annual giving programs in support of Alight's mission and fundraising goals. Customer Care Representative, Human Resources - Texas Virtual (Work from Home) job in Billings, MT. #FJTop100 #remotework #remotejobs #jobs #jobsearch, Top 100 Companies to Watch for Remote Jobs in 2023 | FlexJobs, Averages based on self-reported salaries. The development of the mural painting was based on the plan and the description of the painting which was carefully decided by the principal and the school board. Every day, our customer care representatives are on the front-line of care, advocating for peopleensuring the customer understands his or her health benefits, helping to navigate the annual enrollment process, qualifying a retirement plan withdrawal, or resolving payroll or other HR-related issues. Alight Solutions offers a promising . Are you interested in helping us shape the future of work and life for organizations, people and their families? as a customer care representative, a typical day may include the following: * Handling a high volume of inbound calls from our clients employees to answer questions, provide education, and solve complex HR and financial issues related to their health care benefits, 401k savings and retirement plans, leaves of absence, payroll, etc. Customer Service / Guest Services, Part-Time The primary function of the Customer Care Representative 1 (CCR1) s to provide employee support for clients with Alight Solutions Contact Center Services. We combine industry leading data and insights with unmatched depth and operational expertise to improve the employee experience and optimize cloud-enabled business processes. Alight SolutionsEasy 1-Click Apply Customer Care Representative, Human Resources - Texas Virtual (Work From Home) job in Springfield, MO. * Bachelor s or Associate s degree, or a High School diploma and equivalent years of related industry experience. * Continuously strive to provide superior products and customer service, serving callers as a subject matter expert on a variety of leave types This program provides you with the foundation you need to lead to a path of success. Find out if you meet the requirements! GrabJobs is the no1 job portal in the US, connecting you to thousands of jobs fast! Be the first to receive the latest Customer Service Officer Full-Time Jobs in the US. Ten paid holidays per calendar year (8 fixed and 2 floating). Learn more about our customer care offices. Si es as, entonces ReedGroup es para ti! The estimated total pay for a Customer Care Representative at Alight Solutions is $38,792 per year. The team is engaged in providing exceptional customer service, via phone or email, while providing accurate information with . Customer Care Representative Job, Remote or Florida City, FL, Customer Care Representative Job, Remote or Florida, Customer Care Representative Job, Remote or Moro, OR, Customer Care Representative Job, Remote or Texas City, TX. Bilingual (English/Spanish) Customer Care Rep - Virtual - Alight | San Juan, PR. Help us reimagine how people and organizations thrive! Required Skills. The estimated base pay is $36,558 per year. We are not an agent or representative of any employer. Career Development & Growth: We provide ongoing training, coaching and development. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. Jobs at Alight Solutions Customer Support Representative positions See more jobs Customer Care Representative, Human Resources - Virtual Florida 5 days ago Bilingual (English/Spanish) Customer Care Rep - Virtual San Juan, PR 30+ days ago Off the weekends and have flexibility with shifts but pay wasn't good and training wasn't either We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. There may be multiple reasons for pay differences - one of which is a small number of salaries submitted per job. Customer Care Representative Human Resources. * A demonstrated successful work history in customer service, insurance, or related field. Job Description: CUSTOMER CARE REPRESENTATIVE, SUPPORTING BENEFITS & HR SERVICES. We are now hiring ambitious, motivated Customer Service Professionals to work virtual (work from home). Posting id: 823465203. 105,000+ Customer Care Representative Jobs in United States (2,701 new) Customer Service Representative Tesla Tampa, FL Actively Hiring 1 week ago Customer Service Representative, Work. Our Promise Alight Solutions San Juan is looking for real people, who are passionate about customer care. Responding promptly to customer inquiries. Schedules are mostly Monday to Friday with 8 hours shift starting at 8am, latest shift starting at 2pm. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but limited to subsidiaries, partners, or purchasers of Alight business units. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but limited to subsidiaries, partners, or purchasers of Alight business units.Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. - All necessary technical equipment provided - Paid "training" from day 1 - Benefits eligible from day 1 - 17.79 per hour salary, not amazing but certainly better than some companies - The job is technically "entry level", so those with limited Customer Service experience are likely to be hired. Key Duties & Responsibilities. Si es as , entonces ReedGroup es para ti! It is a very convenient Job I have ever worked. We want towelcome you to learn more aboutAlight and our Customer Care team. Our story starts with a simple universal truth: Every business is a people business. A 401k plan that includes a corporate match. Every colleague shapes how Alight can become better, stronger and brighter together. 2023 Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. Customer Care Representative Human Resources. Lensa, Inc. - Lensa is a job search engine. Please enter a Name and Password so you can update your Job Alerts in the future. READ MORE Important information: They may often give instructions by phone and besides performing clerical tasks, they also assist . Therefore, an offer may fall anywhere in between the estimated minimum base salary for this role of $28,700/year (for full time employees) and the estimated maximum base salary for this role of $64,100/year (for full time employees). Alight Solutions is proud to be named to the Top 100 Companies for Remote Jobs by @FlexJobs! At Alight, we believe a company's success starts with its people. Central Region States: Alabama, Arkansas, Illinois, Iowa, Kentucky, Louisiana, Minnesota, Oklahoma, South Dakota, Tennessee, Texas, Wisconsin, Mississippi Our people are our greatest assets at Alight Solutions because People Matter! Alight Solutions Health Client Leader Atlanta, GA 17d $121K Per Year (Employer est.) Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners . The estimated base pay is $36,558 per year. Customer Service / Guest Services, Upgrade to Premium to view the number of applicants for this Job, Upgrade to Premium to start a conversation with Alight. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter. Learn how this feature works. Full-time $12.50 an hour. Alight provides equal treatment and employment opportunities to all employees and applicants for employment without regard to any protected status or other protected characteristic. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. Find contacts: direct phone number, email address, work experience. 88 followers . * Ability to be flexible, adaptable and dependable in a constantly changing, fast-paced environment. We believe that every day is an opportunity for growth and are energized by going above and beyond whats expected. Our people are our greatest assets at Alight Solutions because People Matter! It's why we're so driven to connect passion with purpose. Customer Care Representative Job, Remote or Oklahoma City, OK. At Alight, we believe a company's success starts with its people. Be prepared to answer why you are interested in this particular job opening. * Initiate new leave cases in our system Apply for a Alight Solutions Customer Care Representative, Human Resources - Virtual job in Miami, FL. Because transformation takes a workforce. The team is engaged in providing exceptional customer service, via phone or email, while providing accurate information with a focus on first call resolution. At Alight, we believe that diversity should be visible, valued, and sustained throughout the organization. Customer Care Representative - with Growth Opportunities at Alight today! Reporting Relationships Since 2016, the largest Health, Wealth & HR provider on the island, supporting clients across PR and the U.S. The Customer Experience Center (CEC) is in place to accurately handle multiple types of calls and emails coming into the EBRC from employees of Alight Solutions clients. We are Alight Solutions. We learn from one another, champion progress and challenge the status quo. You can deactivate or delete job alerts by clicking the button below. We want you to join our company with 25 years of industry experience. With technology as our catalyst and humanity at our core, we advance each day toward a better future in work and life. As a Customer Care Representative, a typical day may include the following: Handling a high volume of inbound calls from our clients' employees to answer questions, provide education, and solve complex HR and financial issues related to their health care benefits, 401k savings and retirement plans, leaves of absence, payroll, etc. With a competitive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work. Check out our open opportunities below. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners . Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter. We're always looking for great talent. Our story starts with a simple universal truth: Every business is a people business. Salary information comes from 39 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. Interested in Workday positions? * Utilize your interpersonal skills and extensive on-the-job training to provide professional, knowledgeable, helpful, courteous, and responsive customer service. Position: Alight Alumni Customer Care Representative I<br><p><br><br><u>Job Description</u><br><br></p><p>This posting is specific to candidates who have previously worked with Alight as a Customer Care Representative.<br></p><p>As a leading provider of human capital solutions, we help our clients and their people navigate the complexity of health, wealth and HR. In addition, we take affirmative action to employ and advance in employment qualified minorities, women, disabled persons, disabled veterans and other covered veterans. We are excited to be partnering with Marriott to assist you during this unprecedented situation we are all currently facing. Reimagining how people and organizations thrive. Our values are the essence of who we are: We believe in the power of people and know that the best ideas can come from anywhere. Be sure to provide comprehensive yet succinct descriptions that are clear and easy to follow. Virtual customer care represntative Dec. 12, 2022 - Customer Care Representative in Toronto, ON Recommend CEO Approval Business Outlook Pros I have been working with alight since 2021 july. Our commitment to Diversity and Inclusion. Learn more at . It's why we're so driven to connect passion with purpose. You have reached your maximum number of active job alerts. Learn how Alight helps organizations of all sizes, including over 70% of the Fortune 100. Alight Solutions Customer Care Representative Reviews Updated Jan 30, 2023 Search job titles Find Reviews Filter Clear All English Filter Job Function Administrative Arts & Design Business Consulting Customer Services & Support Education Engineering Finance & Accounting Healthcare Human Resources Information Technology Legal Marketing We strive for Excellence Every Day by collaborating with our clients and colleagues. Customer Care Representatives or Customer Service Representatives are tasked with keeping clients satisfied. Acknowledging and resolving customer complaints. To deliver on this purpose, we do things differently. Get the latest news and information. Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender. All Rights Reserved. How accurate is this most likely Total Pay range (base + additional) of $34K-$45K/yr? The mission of our customer care teams exemplifies the need for humanunderstanding. Additional pay could include bonus, stock, commission, profit sharing or tips. Visit investor site Looking for an Alight office? Cons Customer Care Representative Greater Toronto Area, Canada. New York Equal Pay for Equal Work Act Statement. As a Customer Care Representative 1 , a typical day to include the following: Enroll employees directly into their benefits via the phone for self-service assistance, Provides adjudication for documents related to dependent verification, Works with employees to schedules appointments for EBRC new hire services, Deliver high level technical support including but not limited to system password resets, Navigates various systems including SharePoint, Timetrade, SmartBen, UltiPro, TRAX, IssueTrax, Accurately document client activities; follow-up on outstanding issues to ensure appropriate resolutions, Ability to handle high volume inbound calls under pressure with continuous focus on exceptional customer service and attention to detail, Familiarity with and aptitude for team-oriented, collaborative environment, Broad knowledge of benefits administration inclusive of terminology and ability to communicate effectively over the phone, Strong written and oral communication skills, with proven problem-solving skills, Keen attention to detail with an eye for process improvement, Proficient in Microsoft Office with ability to learn and operate multiple systems, 1+ years of inbound/outbound contact center experience preferred, 2+ years of benefits related experience preferred, 6+ months required. Work with Livelihood Officer in identifying, assessing and guiding livelihood groups on group formation and record keeping. Location: San Juan, Puerto Rico. Work-Life Balance * Able to work independently and to adapt to a rapidly changing environment Find the best jobs in the US, apply in 1 click and get a job today! This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Take advantage of some of the best training and tools in the world to learn more about multiple areas of Human Resources! In addition, we take affirmative action to employ and advance in employment qualified minorities, women, disabled persons, disabled veterans and other covered veterans. Nuestros clientes dependen de ReedGroup para servir como expertos en una variedad de ausencias, requiriendo un dominio en el conocimiento de mltiples sistemas y productos. VIRTUAL ROLE WITH SIGN ON BONUS Our story At Alight, we believe a company's success . Alight Customer Care Representative Job, Remote or Florida City, FL At Alight, we believe a company's success starts with its people. There is no travel required for this position. You will be notified during the hiring process which checks are required by the position. Schedules are mostly Monday to Friday with 8 hours shift starting at 8am, latest shift starting at 2pm. East Region States: Delaware, Florida, Georgia, Indiana, Maine, Maryland, Michigan, New Hampshire, North Carolina, Ohio, Pennsylvania, Rhode Island, South Carolina, Vermont, Virginia, Washington D.C. West Virginia Empezaras tu carrera con ReedGroup con un programa de entrenamiento completo. Try to use as many recent work or internship related examples as possible in order to show you have real world corporate experience. #beAlight Processing transactions such as health enrollments, tax and direct deposit updates, 401k withdrawals or contributions, and retirement elections. Customer Care Representative Human Resources. Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities, sincerely held religious beliefs, practices and observances, unless doing so would result in an undue hardship. At Alight, we are reimagining how people and organizations thrive. Alight Solutions is committed to a diverse workforce and is an affirmative action employer. We reward continuous improvement and encourage you to own your own development. * Excited about learning new things, and able to apply your enhanced knowledge in the service of your customers Want to receive job alerts for similar jobs? As an affirmative action employer, we adhere to the principles of equal employment opportunity in the workplace as defined in our diversity policy statement. Alight does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. Mid Level We live our core values by supporting colleagues in achieving breakthrough performance, thriving and taking their careers to the next level. We are brave in spirit, act decisively, learn quickly and get it done. Browse by city or country to find one in your region. We reward continuous improvement and encourage you to own your own development. * Ability to multi-task using several Windows applications at once while assisting a customer on the phone. Alight provides equal treatment and employment opportunities to all employees and applicants for employment without regard to any protected status or other protected characteristic. Customer Care Representative Resume Examples. People can always trust us to say what we mean and depend on us to do what we say. Training will begin for this class on Monday, May 1st Take the first step today by joining our talent community. Location This is a 6 months project and we offer Full Time Shifts (Rotating). You will be notified during the hiring process which checks are required by the position. Join our team. From company leaders to our newest colleagues, we all play a role in bringing our values to life. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter. 553 jobs Customer Care Representative/Business Development Consultant James Braden Nissan Kingston, ON $31,200-$55,000 a year Full-time + 1 8 hour shift Responsive employer Customer service: 1 year (preferred). This role is charged with motivating donors to be engaged and involved, as well as successfully facilitating annual . Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities, sincerely held religious beliefs, practices and observances, unless doing so would result in an undue hardship. * Be kind and compassionate Es importante para ti unirte a una compaa donde "La gente cuenta" y "Hacemos lo correcto". Alight Solutions employees with the job title Systems Analyst make the most with an average annual salary of. At Alight, we believe that people are the single most important part of an organization and that there is a synergistic relationship between work and life. We are forthright and genuine when we speak. As an Seasonal Bilingual Customer Care Representative you will work in a dynamic call center environment providing customer service and consultation to our client employees. At Alight, we are reimagining how people and organizations thrive. We combine data-driven, consumer-centered technology with personalized care and service to deliver a superior customer experience. Como un representante de servicio al cliente en ReedGroup, ayudars a personas a navegar la logstica y la administracin de sus ausencias de trabajo. We offer a comprehensive benefits package to our full-time colleagues to include: Health benefits beginning on your first day of employment. This job is no longer accepting applications. At Alight, we believe that diversity should be visible, valued, and sustained throughout the organization. The CCR1 is responsible for meeting Service level expectations while scheduling appointments, answering employee questions, processing QLEs, and providing technical support for employees that contact the center. Must be able to work a flexible schedule based upon high call volume needs. Alight does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. AS A CUSTOMER CARE REPRESENTATIVE, A TYPICAL DAY TO INCLUDE THE FOLLOWING: * Handling a high volume of inbound calls from our clients employees as well as conduct outbound calls for follow up as required, * Greeting the employee, answering concerns and questions, educating them and solving complex issues relating to their health care benefits, 401k savings, life benefits, retirement plans, leave of absence, payroll and/or human resource related services, * Processing transactions such as, but not limited to, health enrollments, tax updates, direct deposit updates, 401k withdrawals or contributions, and retirement elections, * Utilizing your interpersonal skills and extensive on-the-job training to provide professional, knowledgeable, helpful, courteous, and responsive customer service with appropriate empathy statements as needed, * Recognizing/acknowledging the need for additional research in order to resolve any issues reported by the customer, and handle this casework throughout shift, * Accessing customer accounts and product information, by toggling between multiple screens and systems, to provide accurate answers and support within the parameters of Alight Solutions policies and procedures. At Alight, we believe that diversity should be visible, valued, and sustained throughout the organization. This role is designed for people who have strong empathy and communication skills. Our people are our greatest assets at Alight Solutions because People Matter! HDHP or PPO available., At Alight, we believe a companys success starts with its people. Please note that all salary figures . This employer has claimed their Employer Profile and is engaged in the Glassdoor community. 26 Alight Customer Care Representative jobs available on Indeed.com. The primary function of the Customer Care Representative 1 (CCR1) s to provide employee support for clients with Alight Solutions Contact Center Services. disABLEDperson, Inc. is a 501(c)3 non-profit organization whose mission is to reduce the high unemployment rate of individuals with disabilities. We strive for Excellence Every Day by collaborating with our clients and colleagues. * Flexibility to work rotating shifts (8 hours) and extended hours as necessary. As a Customer Care Representative 1, a typical day to include the following: By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alights employment policies. Customer Care Representative Human Resources. * Express yourself in an open and honest manner Check out our current jobs that have a virtual/work from home option. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners .
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