You may also receive performance-based pay or other incentives. I have children who are active in sports, so it allows me to be there when they need me. They are headquartered in Scottsdale, Arizona with offices in Redwood City CA, Portland OR, and Dayton OH. This means you can choose when, where, and how often to work! However, once applicants become agents with LiveOps, agents agree and consent to allow LiveOps and its affiliated companies to gather, maintain, and use for its benefit statistics, analytics, and information from agent's call volume, detail and performance. This feature is not required for all federated applications as user authentication takes place in Okta, however some apps still require a password. The background/credit check requires a $45 processing fee paid directly to our vendor. transparency. With the power to choose when, where, and how they provide services, Liveops agents commit to brands they love and have the autonomy to build their businesses alongside these enterprise clients. Sign an Independent Contractor Agreement. Improving Peoples Lives. Grow your home business through Liveops client network, working with the brands you know and love. In healthcare, engagement and patient connection are paramount. Single Sign On. We use cookies to improve your experience on our website. Liveops agents are certified on your program and procedures, so they can be a go-to resource for your members. Average Liveops hourly pay ranges from approximately $10.00 per hour for Secret Agent to $30.33 per hour for Receptionist/Administrative Assistant. Liveops award-winning certifications educate agents on your brand, preparing them to connect with your customers. Were ranked #1in Flexjobs 2023Top 100 Companies with Remote Jobs. 1099 Independent Contractor offers no benefits, Paid by the minute. Login. The freedom of an entrepreneur. 7,827 Followers. Tuition Reimbursement. The workplace culture is amazing. Liveops has deep experience supporting Medicare and Medicaid security and compliance protocols, along with stringent HIPAA compliance. Join the teams that work behind the scenes to make Liveops one of the most innovative companies in the virtual contact center space, including client solutions, IT, program development, workforce management and everything that goes into making our solutions stand out. Were reinventing the way enterprise clients engage with their customers and providing tens of thousands of agents nationwide the opportunity to work around their lives. I trust them and look forward to a deeper partnership in the future. By providing us with your phone number and clicking "Submit", you agree that we may call or text you regarding your application. If this is your first time hearing about Liveops and you are thinking of applying, check out my other video about Liveops HERE https://youtu.be/UNdtdSYpq-8And APPLY to Liveops HERE https://infl.tv/kxbdShow Notes Intro 0:00 UPDATE 1:111 IWIK #1 2:182 IWIK #2 3:053 IWIK #3 4:284 IWIK #4 5:045 IWIK #5 5:366 IWIK #6 6:257 IWIK #7 9:538 IWIK #8 11:239 IWIK #9 14:56 IWIK #10 16:21 BONUS watch to see Outro 20:43 My purpose with any content I create is to make others aware of all the opportunities that are available to them to create income online.My Cambly Referral Link: https://www.cambly.com/invite/DAESHA2?st=031321\u0026sc=4BLOG: www.teacherdaesha.comConnect with me on social media:IG: https://www.instagram.com/teacherdaesha/LinkedIn: https://www.linkedin.com/in/teacher-daesha-tefl-3845321ab/Twitch: https://www.twitch.tv/teacherdaeshaTip Jar: Buy Me A Coffee https://www.buymeacoffee.com/teacherdaesha Paypal https://paypal.me/teacherdaeshaQUESTION - Have a question about starting a side hustle, teaching online, or anything else? Save my name, email, and website in this browser for the next time I comment. The agent community comes together regularly for regional Roadshows, coffee talk sessions and fun social media contests. Empathetic agents understand the need for compassionate responses to sensitive medical questions and will meet your customers needs in a safe and secure environment. A hallmark of Liveops is the idea that learning and improving are never done. VirtualFlex agents bring more professionalism, education and life experience, giving your customers the calm, empathetic ear they need. Their consistency, professionalism and customer service are unparalleled in the industry. https://www.liveops.com . Either search term value. Community. The flexibility and peace of mind of staying at home makes my work environment more productive so that I can better help every one of my clients and customers. Our developer community is here for you. They are empathetic and committed to each interaction with your customers. Get in touch to discuss how Liveops can help you meet your customer service needs with greater flexibility, lower cost and better outcomes. The background/credit check requires a $45 processing fee paid directly to our vendor. Go Further; Marketplace. Liveops exists to improve people's lives. This means you can choose when, where, and how often to work! If you have not created a ticket yet then you would need to register or create a new ticket to begin. Liveops appeals to an agent profile with the soft skills and life experience to understand the vulnerability people feel about their health and the ability to be reassuring in the face of uncertainty. When you become virtual contact center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. When you become virtual contact center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. For Okta Admins: To download Okta Agents or browser plugins: Log into the Okta Admin Console. The pay is great and is based on talk time. Okta gives you a neutral, powerful and extensible platform that puts identity at the heart of your stack. Our workforce is more experienced and more scalable than traditional call centers, transcending geographic limitations and typical work hours. If you love helping improve peoples lives we want you to work with us. As a Liveops Independent Contractor Agent, you have flexibility, autonomy and freedom to choose when and where to provide services. Click here for technical info. Learn more about us at www.liveops.com. Are you an employee? To find out more, read our Privacy Policy and Cookie Policy. Relationships are built on a strong foundation of trust and Liveops flexible model allows you to build a continuity plan for planned and unplanned spikes. I can choose to take off Friday, or just do the afternoon so I have an open morning, if I want to do the gym or if I want to go play some golf., I work about 13 hours a week and I love that the flexible schedule allows me to help my grandchildren with distance learning. The only downside is (and it hasn't always been like this) but they have been over hiring and you may find yourself vying for the hours to make a living. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. We use cookies to improve your experience on our website. We believe every voice matters. Accounts can be reactivated if the app is reassigned to a user in Okta. I even bought a new car!, "I love the convenience of working from home, the flexibility to choose my own schedule and the privilege of being my own boss. Welcome to Liveops Nation Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. To accept cookies continue browsing as normal. Thank you for sharing your experience with everyone! Liveops exists to improve peoples lives, and this extends into the agents that connect with your patients and members. National and Local Networks, 401(k) (Traditional and Roth) Push existing Okta groups and their memberships to the application. As an Independent Contractor Agent, you can: Our Clients look for people who are comfortable: Successful Independent Contractors will have the following skills: As an independent contractor, you will submit invoices and receive payment for completed services. What I wish I knew the first time I filed self-employment taxes. You can also manage cookies in your browser settings. Copyright 2023 Liveops, Inc. All rights reserved. The virtual flex model is a distributed workforce of highly motivated independent contractor agents who are driven to deliver the best possible level of service with every call. Trying to find the "liveops nation" Portal and you want to access it then these are the list of the login portals with additional information about it. Easily connect Okta with Liveops or use any of our other 7,400+ pre-built integrations. The VirtualFlex platform powers our distributed contact center that delivers a cost-effective solution for both planned and unplanned CX needs, delivering great customer experiences from agents who are inspired to work for your brand. ARISE is most highly rated for Work/life balance and Liveops is most highly rated for Work/life balance.Overall Rating.Overall Rating3.53.7Work/life balance3.94.1Compensation and benefits2.92.9Job security and advancement2.93.0Management3.13.11 more row. For example the user profile may come from Active Directory with phone number sourced from another app and written back to Active Directory. VirtualFlex solves for that. Managing multiple systems, programs, and screens simultaneously. We also love having a bit of fun on the side, with events such as happy hours, charity projects and recreational sports. Healthcare and Medicare enrollment can be complex. Liveops regularly hosts well-attended, agent-focused events. @Liveops. Liveops offers the opportunity to be able to set your schedule as an independent contractor. Okta updates a user's attributes in the app when the app is assigned. The agent community sits at the core, and we dont take this lightly. - Liveops The modern contact center. Groups can then be managed in Okta and changes are reflected in the application. With world-class customer support and education to serve multiple professions, we're here to help professionals reach their career goals. Want to become a Liveops agent? The ability to create your own schedule is one of the best perks of being an Independent Contractor Agent with Liveops. Virtual. Post in the comments section of this video.Thank you for 2,360 subscribers! Fully remote, hybrid, and freelance opportunities at Liveops provide "unparalleled flexibility and work-life balance." Previous openings have been posted in . When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. This network has hard skills in your industry, and soft skills from life experience. Copyright 2023 Liveops, Inc. All rights reserved. View our background and credit check requirements here. Learn about Liveops Enterprise Solutions Click Here . Allows Okta to use custom attributes you have configured in the application that were not included in the basic app schema. Our virtual, home-based agents are modernizing the contact center world through unmatched talent and flexibility. With VirtualFlex, theres no need to overstaff. LiveOps Inc. Health doesnt have open hours. Liveops experienced agent network can deliver services when you need them, including days, nights and weekends. 947 reviews from Liveops employees about Liveops culture, salaries, benefits, work-life balance, management, job security, and more . Cons. From answering difficult questions to help protocol compliance and retention, Liveops virtual agents ensure a high-quality experience in a safe and secure environment. View our background requirements here. I love that I can use the empathy and communications skills I learned in school to help customers for the luxury brand I serve through Liveops as well as the patients I treat as a nurse.. Some roles are also responsible for sourcing third-party clients, then analyzing, optimizing, and creating new scripting for subscription-based products. Before you apply to become a Liveops Agent, here are 10 things you NEED to know. However, if a Service Partner enrolls in a course but does not show up to the first day of class, a $20 No-Show fee will be . VERY FLEXIBLE, You pay for all your own computer equipment and internet/phone. The best agents arent looking for part-time. To find out more, read our Privacy Policy and Cookie Policy. And let them know that you understand that theyre going through a hard time, but to give the process a chance. The fees paid cover services provided in the two weeks prior to the payment date, if submitted. Sign-On: Liveops Agent Services LLC Site. They are an extension of your organization, and their above average VoC scores show these meaningful connections strengthen your brand. The background/credit check requires a $45 processing fee paid directly to our vendor. Application and Certification: Liveops path to becoming an Independent Contractor Agent: Complete an application to join Liveops Nation, which includes passing a background check. Simplifies onboarding an app for Okta provisioning where the app already has groups configured. The VirtualFlex platform delivers the right agent at the right time, with the right results. And for tens of thousands of skilled professionals, their choice is to partner with Liveops and strengthen your brand. Empathy is part of Liveops agents DNA. Our omnichannel support solutions allow our agents to meet your patients in their preferred communications channel. Programs have varying pay structures, but most programs pay for time spent talking on the phone and assisting callers. Please update your browser to the latest version on or before July 31, 2020. Although we use a tech-enabled platform and philosophy to get it done, were a people-powered business, working tirelessly on behalf of agents, clients, and employees to make life better. Get in touch to discuss how Liveops can help you meet your customer service needs with greater flexibility, lower cost and better outcomes. With two decades of virtual service experience, Liveops has delivered over a hundred million call interactions and currently generates $2 Billion in client revenue each year. Dont let the next surprise get in the way of delivering a great customer experience. The hardest part of the job is when the call volume is low. Earning potential. When the application is used as a profile master it is possible to define specific attributes to be sourced from another location and written back to the app. And with these programs, you find that you have a really good chance to help people in need because of COVID or disaster lines in response to tornadoes, fires, floods, and hurricanes You have to remain calm and be there for the callers. We call the agent community Liveops Nation. Join our fireside chat with Navan, formerly TripActions, Join our chat with Navan, formerly TripActions. Username / Email. Want to build your own integration and publish it to the Okta Integration Network catalog? Liveops is currently accepting applications in the following states: AK, AL,AZ,DE, FL, GA, IA, ID, IL, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY, Some clients may require additional security measures and technology equipment, Liveops systems are not currently compatible with Mac or Chromebook. How Right Time Schedules Translate to Enhanced Customer Experience Outcomes, Scalable contact center solutions drive results in healthcare, Fueling company growth and patient health a healthcare case study. Connect and protect your employees, contractors, and business partners with Identity-powered security. This means you can choose when, where, and how often to work! Within hours, virtual agents can flex to meet the needs of your patients in times of new product launches, irregular marketing schedules, and unexpected events. Silicon Valley 203 Redwood Shores Parkway Suite 260 Redwood City, CA 94065 Contact UsBecome an Agent. Create success for our clients by working cross-functionally to build strategies that maximize program results. Liveops is a virtual call center offering on-demand virtual agents for enterprise sales and customer service needs. 2-4 weeksMost training is 2-4 weeks. Quickly assessing customer needs and providing sound solutions. . It's a private, virtual community where agents connect with each other and their program teams to maximize their experience while contracting with Liveops. Enjoy the freedom and flexibility of being your own boss. We source for impact by empowering and celebrating those with initiative. With Liveops VirtualFlex platform, you dont pay for brick-and-mortar overhead. Whether calls are slow or surging, a network of brand-certified agents flexes with demand. Liveops gives companies access to an on-demand network of experienced agents ready to provide virtual call center and customer service solutions. Earning potential. "Customer Service Manager""Customer Service Supervisor" retrieves an opportunity for a Customer Service Manager or a Customer Service Supervisor. Our professional grade, complete headset telephones are made specifically for LiveOps and other customer service agents. In the Liveops virtual contact center model, enterprises have access to a diverse network of distributed agents across the U.S. Celebrating tenure, milestone achievements, and highlighting agent contributions to the community, reinforce value and drive loyalty. Also shoutout I recommend both new and veteran agents watch this entire video. Good pay, ability to make your own schedule. Application and Certification Process: To become an Independent Contractor the following are required: Complete an application to Join Liveops Nation, which includes passing a background/credit check. Easily connect Okta with Liveops or use any of our other 7000+ pre-built integrations. The background/credit check requires a $45 processing fee paid directly to our vendor. Liveops provides virtual contact center services that can scale during high-traffic periods without missing a beat with our network of US-based agents. I am being paid to do what I enjoy, which is helping people. Please enable it to improve your browsing experience. Your ticket has been created and you have been emailed instructions to activate your account with which you can track your ticket status Future attribute changes made to the Okta user profile will automatically overwrite the corresponding attribute value in the app. We call this agent community Liveops Nation. Liveops provides people with varying skill sets with the unique opportunity to become a business owner while meeting the demands and obligations of their family. Liveops Okta. There is absolutely no paid training. Password. To find out more, read our Privacy Policy and Cookie Policy. It's why we've led the industry in virtual, flexible agent services for more than 20 years. Support. Researched & Written by Ann Rozier on the FlexJobs Team. Weve had the pleasure of working with Liveops for the past two years, adding a new level of professionalism to our needs. The average Liveops salary ranges from approximately $21,667 per year for Virtual Assistant to $181,757 per year for Software Engineering Manager. Keep in mind, the more you service, the higher your earning potential! Flexibility. Join the Liveops corporate team and help improve peoples lives. They are headquartered in Scottsdale, Arizona with offices in Redwood City CA, Portland OR, and Dayton OH. Your customers deserve the best at every touchpoint. Developer Center. Efficient. View our background and credit check requirements here. To become an Independent Contractor the following are required: Complete an application to Join Liveops Nation, which includes passing a background/credit check. Link Okta groups to existing groups in the application. We are seeking Independent Contractor Agents to provide virtual services to our clients customers, spanning a variety of industries including Retail, Healthcare, Licensed Insurance, Non-Licensed Insurance, Energy, Government and Tax Support. best www.shiftboard.com. FLEXIBILITY AT SCALE. They want right-time. Our scalable platform lets agents define their availability. Get started on your new home business Flexibility. Agent Login. Liveops energizes agents through rewards and recognition. Before you apply to become a Liveops Agent, here are 10 things you NEED to know. *****Get the free guide HERE https://www.teacherdaesha.com/getting-started-with-liveops-quick-start-guide-on-how-to-apply/This video IS sponsored by SeoulBox. Creates or links a user in the application when assigning the app to a user in Okta. Required fields are marked *. Dorm Decor Ideas || Explore Detailed Information. Okta Browser Plugin protects your passwords and securely logs you into all your business and personal apps. Without a doubt, they are the most organized company we have ever worked with. to allow for end users to download the plugin from their dashboard, and can download the plugin for themselves from the admin portals downloads page. !#liveops #seoulbox #onlineincome Forgot your password? Liveops: Flexibility. As of July 18, 2022, all certification courses are FREE. The world class support of Liveops and unparalleled access to world-renowned clients.
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